We consider both the global and local aspects of casino reviews. We know that Canadians want Canadian-friendly banking options and Canada toll-free numbers for customer support. We also look at what all great casinos offer, including good bonuses, good games, and trust and security.
There are hundreds of online casinos, many of which are not good. We’ve done the hard work for you and saved you the time of searching. You can read our complete rating criteria and view our online casino reviews in the table below to find out where you can play for real money.
Our Casino Review Criteria
Welcome bonuses to casinos, also known as match bonuses, are one way that casinos attempt to attract players. However, not all welcome bonuses are created equal. We look beyond the $ amount and examine the terms of any wagering requirements or game restrictions to assess all aspects of the sign up offer. Sometimes, a $200 bonus is better than a $3200 bonus. We give our opinion and detail the small print to help you make an informed decision.
Reputable casinos only should be recommended by top software companies. There are fewer casino software companies than online casinos, but there are still a lot of them. Many have poor security, low graphics, gameplay, and limited game selection. We review and recommend Microgaming casinos like Betway Casino and Playtech sites like Casino.com and Netent, which power Casino Cruise and SpinIt. Also, we promote casinos that offer games from smaller software providers such Betsoft, Yggdrasil, Playn’go and Yggdrasil. You can expect a high-quality gaming experience with innovative gameplay and crisp graphics.
No longer are there any casinos that only offer a single way to access their casino through a download. Canadian players want more options in their casino platform. They also want to be able to play from anywhere, including on the go. via a mobile casino. We outline the various platforms that the casino offers, including whether it offers both a flash and a download version of the casino. If it does, how much it charges and how you can access it.
We look for strong game selections when comparing and reviewing casinos. We recommend casinos that offer great slot games, including progressives, fruit machines, 3 reel and video slots. A good selection of table games such as roulette, blackjack, craps, etc., is also important to us. Canadians want to play casual games and scratch cards. These are additional criteria that we use when evaluating online casinos.
We test for customer service responsiveness and look for different customer support options. We look for customer service via email, live chat, and telephone. A CA toll number is an added bonus. We also point out that more and more casino sites offer new ways for Canadian players to contact them, such as Skype or WhatsApp.
Players should be able quickly deposit money and withdraw it. A casino that is reliable should provide a range of payment options, including e-wallets (see our Skrill casinos or Neteller casinos for examples), pre-paid cards like our Paysafecard casinos, credit cards, and other forms of payment. We are also looking for Canadian-friendly payment methods like iDebit. We also test the casinos to see how long it takes to withdraw and deposit. We also look for transparency. Good casino sites should clearly list every payment type. This includes whether it can be used for withdrawals.
Our Casino Review Process
We review all the casinos submitted to us personally. For each casino, we undertake the following process in order to review the casino against our rating criteria above
- Register an account: We register an account noting the number of fields and time taken to open an account
- Download software: For those casinos with download software we download the software noting how easy the installation process is
- Depositing funds: We deposit funds via at least 2 different payment methods offered by the casino.
- Game Choice: We test and play at least 5 different games as well as marking down the range and number of games
- Support: We test the support options to determine they do reply via the support channels offered by the casino. If we don’t receive a reply or receive a reply beyond what we consider to be reasonable for that particular channel then we don’t mark it as a support channel by the casino